Promotion trial session is valid for 1 time per person only.
Archives: FAQ
I do not have PayPal account and would like to pay using my credit card. What should I do?
You can still pay using your credit card via PayPal with no account set-up needed. Click on “Pay with my credit or debit card”.
What is the difference between local mail, registered mail and courier?
Local mail is normal postage mailing with no tracking, no door step delivery, no acknowledgement of receipt and up to weight limit of 2kg. It usually takes about 3-5 working days to deliver. We will not be responsible for any lost parcel if local mail shipping is selected.
Registered mail comes with tracking, door step delivery, acknowledgement of receipt and up to weight limit of 2kg. It usually takes no more than 2 working days to deliver.
Courier comes with tracking, door step delivery, acknowledgement of receipt and weight above 2kg and size of 60cm (total of length+width+height). Same day delivery if order receive before 9am or next day delivery. Delivery can be arranged between 12pm-5pm or 5pm-8pm.
Which vendor do you use for the shipping?
We use Singapore Post for the local and registered mail and TA-Q-Bin for the courier.
How is the shipping calculated?
You can choose a flat rate of S$3 shipping by normal Singpost mail or free store pick up.
If registered mail or courier is required, please call to check with our staff for details.